The safe way for NDIS providers to use AI. Your team writes notes, reports and emails in minutes, and participant information stays protected.
Book a free demoTry the interactive demoYour support workers didn't get into disability care to do paperwork. Shift notes, incident reports, progress reports and emails eat hours out of every week, often at the end of a long shift.
AI could do most of that writing for them. Most providers hold back for one reason: nobody wants participants' private information ending up somewhere it shouldn't.
Our NDIS Privacy Tool lets your team use AI without the privacy worry. It sits on each staff computer and protects participant details before anything reaches the AI. The AI does the writing, and the private information stays with you.
Rough notes, dot points, whatever is quickest.
Names, NDIS numbers, phone numbers, addresses and dates of birth are hidden before the AI sees them.
It turns rough notes into clear, professional reports and emails.
Staff review and approve the finished document. Nothing is saved or sent without their OK.
NDIS Commission position statement, February 2026
The NDIS Quality and Safeguards Commission's position statement on AI expects that, if a provider uses AI:
"all information is appropriately de-identified and that no personal information of participants is disclosed to AI systems."
Our tool is designed around that expectation. Here is how it addresses each risk the Commission names.
The NDIS Commission does not endorse or approve any AI tool. Our tool helps your organisation meet these expectations, and your organisation remains responsible for its own legal obligations.
Reports that took an hour take minutes, which gives your team time back for participants.
Privacy is built in from the start. You don't need to rely on staff remembering the rules.
Clear, consistent, professional writing from every team member, whatever their writing skills.
Fits with ShiftCare, Outlook and Word, so there's no new system to learn.
Every note and email is shown to the staff member for approval first. Emails are only drafted, and your team always presses send.
A full activity record shows who did what and when, ready for audits, without storing any private details.
The AI can run in Australian data centres, so your work stays onshore.
No. Names and personal details are swapped for codes on your own computer before anything is sent. The real names are only put back once the finished document is on your computer.
No. It can draft emails and suggest notes, but a staff member approves everything, and emails are never sent automatically.
No. We set it up for you. It takes about 10 minutes per computer, and staff are ready to go the same day.
Very little. They write notes as they do now and drop files on a desktop icon. We provide a simple staff guide.
It can be fully removed from each computer with one click.
We're now taking bookings for early access. Book a free demo and see how much time your team could save.
Book your free demo